Unity Homes Digital Marketing Jobs in Kenya

Digital Marketing Job, Communications Jobs, Sales & Marketing Jobs,

Location – Tatu City

Job Description

CRM and Digital Marketing

• On the job Training via Hubspot Academy
• Automation of processes
• Lead origination attribution
• Data Analysis and reports for management to driving Sales and Marketing decisions
• Creation of an online customer service agent process.
• Maintaining our social media presence across all digital channels
• Measuring and reporting on the performance of all digital marketing campaigns
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Development of customer segmentation strategy
• Deciding on the structure of a chosen CRM platform structure and ensuring it works seamlessly across each arm of an organisation
• Ensuring the CRM platform captures all required information at key points in the customer cycle
• Mapping customer journeys by analysing touch points along a pipeline and maximising commercial opportunities with this information
• Overseeing direct communication with customers through a chosen CRM system and resolving customer complaints quickly
• Segmenting customer databases and maintaining lists of segmented customers
• Identifying new leads and target audiences to optimise ROI
• Migrating different communication channels to more effective, cost-worthy ones
• Developing strategies for testing all aspects of a CRM and making sure the most effective approach to customer relationships is always taken
• Bringing departments together and maintaining high levels of cooperation between them

Website Management

• Plan, implement, manage, monitor and upgrade the organisation’s website
• Ensure that the website is protected by enabling the appropriate security measures
• Conduct content audits to eliminate redundant and/or duplicate information
• Create appropriate website content aligned to the organisation’s strategy
• Respond to and troubleshoot all website issues
• Ensure that the website is protected by enabling the appropriate security measures
• Ensure website quality and efficiency by conducting regular test plans
• Improve the User Experience of the website regularly
• Collaborate with all staff and management to ensure that the website aligns with brand strategy and meets the organization’s standards

Information Technology (IT)

• Managing office networks and printers etc.
• Managing company email accounts
• Managing company google work accounts
• Managing of google drive

QUALIFICATIONS

• Bachelor’s Degree in marketing, or a related field
• 2+ Years of Experience in Digital Marketing
• 2+ years of experience in CRM marketing or advertising within a Sales team in a fast-paced and highly competitive setting
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Knowledge of video and picture editing software such as Adobe
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics, WebTrends)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing Google Adwords campaigns
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement

How To Apply

Candidates meeting the qualifications are invited to apply through [email protected] on or before 26th February 2021.