Telesales Agent Job Africa 118

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Jobs In Kenya
Telesales Agent Job Africa 118

Call Center Telesales Agent Job, Latest Customer Service Jobs In Kenya, 

Title:                     Call Center Telesales Agent,

Location:             Nairobi, Kenya ,

Deadline:            28/08/2020,

Description

A reputable Nairobi firm, is looking for qualified individuals to work within their call center as call center agents. The job will entail customer service, telesales and debt collection/billing as well as other duties where need be.

Responsibilities

Provision of Telesales for our products and excellent, professional customer service:

  • Building long term customer relationships via phone, text, social media or live chat
  • Resolving customer issues quickly and efficiently
  • Setting up customers on our products once sold
  • Selling products and services to customers/ up –selling /Cross selling
  • Logging all customer activities on the CRM
  • Following call and interaction guidelines

Personal Attributes

  • Ability to sell over the phone and close clients is a must
  • Great energy and communication skills
  • Superior customer service skills and ability to maintain positive working relationships
  • Solid organizational skills
  • Competence around typing and handling end user systems.
  • Great attention to details
  • Ability to multi-task
  • Strong work ethic.
  • Ability to manage complex order processing and data input
  • Ability to maintain confidentiality at all times
  • Must be highly motivated and committed to achieving results
  • Ability to work under little supervision while meeting deliverables
  • Ability to work in a team environment, as well as independently

How To Apply

If you feel you have the following attributes please send your CV and cover letter to godigital@africa118.com. Your Heading should be CALL CENTER TELESALES VACANCY.

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2020-08-23T16:42:38+03:00