Telesales Agent Job Africa 118

Jobs In Kenya
Jobs In Kenya
Telesales Agent Job Africa 118

Call Center Telesales Agent Job, Latest Customer Service Jobs In Kenya, 

Title:                     Call Center Telesales Agent,

Location:             Nairobi, Kenya ,

Deadline:            28/08/2020,


A reputable Nairobi firm, is looking for qualified individuals to work within their call center as call center agents. The job will entail customer service, telesales and debt collection/billing as well as other duties where need be.


Provision of Telesales for our products and excellent, professional customer service:

  • Building long term customer relationships via phone, text, social media or live chat
  • Resolving customer issues quickly and efficiently
  • Setting up customers on our products once sold
  • Selling products and services to customers/ up –selling /Cross selling
  • Logging all customer activities on the CRM
  • Following call and interaction guidelines

Personal Attributes

  • Ability to sell over the phone and close clients is a must
  • Great energy and communication skills
  • Superior customer service skills and ability to maintain positive working relationships
  • Solid organizational skills
  • Competence around typing and handling end user systems.
  • Great attention to details
  • Ability to multi-task
  • Strong work ethic.
  • Ability to manage complex order processing and data input
  • Ability to maintain confidentiality at all times
  • Must be highly motivated and committed to achieving results
  • Ability to work under little supervision while meeting deliverables
  • Ability to work in a team environment, as well as independently

How To Apply

If you feel you have the following attributes please send your CV and cover letter to Your Heading should be CALL CENTER TELESALES VACANCY.

N.B: Looking For A New Job? Find Your Next Job With Us. Click Here To Register Your CV. It’s Free.