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Our Client is in the renewable energy sector providing smart and sustainable solutions to families across the world. They have launched a new service that is revolutionizing access to LPG emerging markets through LPG meter technology. They seek to hire a Nairobi based Technical Program Manager to work with a fast-paced operations team in Kenya and engineering team in the U.S to help manage the technical side of the business including hardware and software.

Job Title: Technical Services Engineer – Renewable Energy

Gross Salary: 300k – 400k

Location: Nairobi

Reporting to: General Manager – LPG

 Responsibilities

  • Work between technical, operations and customer care teams to ensure critical information is being coordinated
  • Review and continuously improve process and workflows to eliminate errors and improve efficiency
  • Review CRM  and  inventory  data  to  spot  potential  challenges  before  they  become problems
  • Help troubleshoot technical issues with hardware and software, and find solutions
  • Clearly communicate hardware and software development needs to U.S based development team and local management.
  • Manage maintenance and upgrade plans for meter, testing and field hardware

Qualifications

  • Bachelors’ Degree, preferably with Mechanical Engineering, Electrical Engineering and Computer Science background
  • Certified Project Management Professional (PMP)
  • Minimum of 5 years’ experience
  • Self-starter with the ability to manage multi-faceted, multi-disciplined teams and programs independently with minimal supervision
  • Excellent written and oral communication skills, interpersonal skills and the ability to mentor and motivate project teams.
  • Strong critical thinking ability being able to identify problems and find solutions
  • Ability to interact well with staff and management to solve
  • Ability to collaborate with a team and succeed in a fast-paced environment
  • Ability to think ahead – anticipate and solve problems before they arise
  • Proficient in MS Office, excellent Excel
  • Ability to operate under minimum supervision
  • Willingness to work odd hours due to time difference communication

Click Here To Apply

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