Team Leader (Baggage Services) Job. Kenya Airways August 2019

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Team Leader (Baggage Services) Job. Kenya Airways August 2019

Team Leader Jobs, Hospitality Jobs, Kenya Airways Jobs

Role Purpose Statement

To ensure and maintain a healthy, safe, Secure and working environment, in compliance with the relevant industry regulatory and legislative requirements, company procedures, regulatory authorities and requirement of the customer airlines

 Responsibilities

  • Maintain awareness and brief all staff with regards to occupational/operational safety and adhere to standard procedures. This should include third party contractor’s staff.
  • Pre-plan for adequate manpower and equipment as per work load and their effective deployment.
  • Ensure bags are sorted and handled according to the airline Service Level Agreement.
  • Ensure serviceability of all equipment at the sorting area, prompt reporting/recording of faults and follow up to ensure continuous operations.
  • Ensure accounting and reconciliation of all bags at the sorting area.
  • Constantly monitor staff to prevent baggage theft or pilferage and report any deficiency.
  • Trouble- shoots and liaises with BRS staff in case of problems with scanners or bags.
  • Ensure that interline transfer bags are accounted for and transferred timely to ensure On Time Performance.
  • Embrace and maintain a positive safety culture, healthy and secure working environment in compliance with company procedures, regulatory authorities and requirements of customer airlines.
  • Identify and report hazards, near misses, incident and accidents.
  • Adhere to KQ WAY principals and best practices.

Competencies

  • High level of integrity.
  • Committed to achieving and maintaining high quality standards.
  • Passionate about offering quality service.
  • Self driven.
  • Process awareness.
  • Ability to work under pressure.

Qualifications

  • Minimum O level/ C and Diploma in hospitality/service discipline with 3 years experience Ramp Services.
  • Supervisory skills.
  • Computer literate.
  • Knowledge of IATA baggage related resolutions/recommendations, baggage tracing systems, BRS and Departure Control System.
  • Valid and clean driving license, ADP.

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2019-08-26T18:00:44+03:00