As a Service Technician, you will be responsible for ​KOKO Kit warranty assessment, and carry out repairs and maintenance on the kit.

Responsibilities

  • Execute Field Support Programs which ensure best customer experience with the KOKO Cooker Kit
  • Prepare periodic quality assurance technical reports
  • Comply with the process and requirements for warranties, and with repair policy and service procedures
  • Follow recommended design and inspection procedures for receipt inspections for all KOKO cooker kits
  • Expedite movement of KOKO Cooker kits and any associated parts to or from customers
  • Prepare maintenance and service records of all KOKO cooker kits as directed by the Service Supervisor
  • Ensure HSE compliance during operations

Qualifications

  • Diploma in Mechanical Engineering or technical field
  • 2+ years of experience in hardware testing, maintenance, and repairs
  • Able to mobilize and move to the field on short notice
  • Problem solving and root-cause analysis capability
  • Attention to detail
  • High integrity and moral standings
  • Ability to work both in a team and individually
  • Strong result and customer service orientation

How to Apply

Apply here for the Service Technician Job

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