Market Conduct & Industry Development Officer Job, Current Sales & Marketing Jobs In Kenya,

Vacancy – Market Conduct & Industry Development Officer (MCIDO/04/12/2022)

Job Purpose

The Market Conduct and Industry Development Officer is responsible for protecting the interests of members and sponsors; and promoting the development of the retirement benefits sector.

Job Requirements

  • Bachelors Degree in any of the following: accounting, human resource management, marketing, communication, public relations or its equivalent qualifications from a recognized institution;
  • Proficiency in computer applications; and,
  • Fulfil the requirements of chapter 6 of the Constitution

Job Specifications

  • Participating in the development of guidelines for the protection of interests of members and sponsors in the retirement benefits industry;
  • Participate in handling complaints and disputes arising from scheme members and other stakeholders and communicating decisions made;
  • Participate in reviewing of statutory returns on governance compliance by schemes and service providers and compiling reports.
  • Assisting in organizing stakeholder education sessions, establishing contacts with the stakeholder and trainers and facilitating at the training sessions;
  • Keeping records of consumer protection, governance and stakeholder education programs.
  • Participate in preparing information on consumer protection, governance and stakeholder education programs and processes for reporting on the Authority’s website, media reports and other information portals.
  • Participate in the various outreach programs at the Huduma Centers.
  • Ensuring records on consumer protection, governance and stakeholder education programme are kept and regularly updated; and,
  • Writing reports on the consumer protection, governance and stakeholder education activities.

Key Competencies and Skills

  • Strategic thinking and analytical skills;
  • Communication and report writing skills;
  • Interpersonal skills; and
  • Team player.

How to Apply


Closing Date


Terms of Offer

These positions offer a competitive remuneration package, excellent opportunity to make a contribution to the performance of the Authority.

RBA is an Equal opportunity employer, employer of choice, and all qualified Kenyans are encouraged to apply.

Note: Only shortlisted candidates will be contacted and canvassing will result in automatic disqualification.

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