Regent Group is a leading real estate consultancy firm in the East Africa region. Regent is a brand in Valuation, Project Management, Property Management and Facilities Management Consultancy.
We have built an excellent reputation and earned the trust of a number of the country’s leading property owners.
We command a respectable market share in the property practice.
To consolidate our ambitious growth, we seek to recruit highly qualified, self-driven, energized, highly motivated, dynamic and result-oriented professionals to fill the following position:
The role of the Property Manager is to take a lead role in overseeing the day to day management of the properties under your direct management as well as management of client relations.
Reporting to the Portfolio Manager, the individual will also be in charge operations in the properties and well as employ measures to collect and grow the revenue in the properties through recommendation of value addition techniques.
Specific Duties and Responsibilities:
Manage and maintain good relationships with the building’s tenants and occupants
Act as a liaison between tenants and the landlord
Implement tenant retention practices
Implement procedures for handling complaints or requests from building tenants or occupants
Ensure adherence by tenants to procedures on moving in and out
Assist tenants, prospective tenants, and the building owners in space planning while maintaining established building standards
Proper lease administration to ensure compliance by tenants of the provisions of the lease agreements
Ensure compliance and implementation of the Building Operations Manual as applicable
Coordinate and oversee fit-out works by incoming tenants and ensure compliance with the building fit-out policy as applicable
Supervise the building maintenance to ensure the building is operating optimally and all the installations are working properly at all times
Administer service contracts for all suppliers and vendors
Oversee supervision of all the service providers on site
Regularly inspect tenant spaces, common areas and ground areas to ensure maintenance is carried out properly
Schedule and coordinate regular review meetings with the maintenance team, service providers and vendors
Receiving and approving work orders from the maintenance team
Establish and implement preventative maintenance programs.
Revenue collection and improvement(rent, service charge and any other charge as applicable)
Update property and tenant information in the ERP in use and regularly update to ensure correctness and accuracy
Coordinate with the Property Accountant on timely invoicing of tenants
Put in place and implement rent collection strategies as per the provisions of lease agreements
Prepare monthly, quarterly and annual reports
Undertake market research and surveys
Prepare the annual property budget and carry out periodic monitoring and reviews
Recommend revenue-maximizing strategies
Recommend cost-cutting strategies while ensuring high standards are maintained
Plan, organize, manage and supervise the functions and activities of the maintenance team including the maintenance electrician and plumber
Understand the overall working of all the installations and equipment at the property
Ensure that all the installations on site including fire equipment, and borehole pumps, generators, lifts, mechanical ventilation systems, fire alarm and detection system, BMS system, etc are regularly and properly serviced and are in good working condition at all times
Supervise the vendors contracted to service all equipment and assets within the building and maintain accurate service schedules for the installations on site
Maintain operations manuals for all the installations at the property
Maintain a register of all assets at the property
Troubleshoot problems with any of the installations and take remedial action
Establish a preventive maintenance program for repair and maintenance work
Develop and manage an operational and maintenance budget
Organize and conduct fire drills for the building’s occupants
Maintain a Security Operations Manual for use by all on site security personnel to cover duties, individual instructions for each post; attendance; use of security equipment; dress standard; training etc
Ensure compliance with the security operations manual and other regulations
Act as the liaison person with the Police, Investigators, County Government and other external stakeholders on security matters
Act as focal point for any investigations involving security, prepare reports and take follow up action.
Maintain the security team training plans and ensure that the appropriate level of training is provided for all security staff on disasters; fire safety and bomb procedures; use of technical equipment and routine security duties. Ensure that knowledge is tested several times in a year
Undertake regular spot-checks around the building with the security services provider.
Ensure Health and Safety Audits are carried out for compliance
Key Skills, Knowledge & Attributes:
Business development for financial growth Income generation through letting, selling and acquisition.
Management and Staff Supervision
A degree in Land Economics, Real Estate or its equivalent.
At least three year experience
Full member /Graduate Member of the Institution of Surveyors of Kenya (MISK)
How to Apply:
If you can clearly demonstrate the ability to meet the above criteria, please submit your application letter along with detailed CV & testimonials stating your current position, remuneration level, e-mail address and telephone contacts to reach by 30th April 2021 send documents to [email protected].