Establishes engineering network status by developing and implementing systems for collecting, analyzing, verifying, and reporting information.

Department: Operations

Reports to: General Manager, Operations

Responsible for (Direct reports): Engineer


  • Assist in ensuring that all operational engineering network systems are running and functioning well and are up-to date.
  • Formulate network management standards and policies
  • Assist in overseeing technical projects in alignment with organizational goals and direct the effective delivery of networks, development, and disaster recovery systems and processes.
  • Assist in Developing action plans and oversee the implementation of network & operational standards
  • Assist in handling the strategy and execution of Network infrastructure for the organization.
  • Configure and maintain the core network equipment.
  • Assist in Identifying, troubleshooting and resolving problems in the performance of the network for clients and internal users.
  • Troubleshooting and solving network problems.
  • Provide technical support to end-users regarding supplied hardware and software.
  • Install, test, certify and troubleshoot networking cabling systems.
  • Commissioning client premises equipment.
  • Providing technical expertise to end-users regarding optimal set-up for software, hardware and network use.
  • Installing, configure, monitor and troubleshoot a wide range of network and data communications software and hardware.
  • Assist in supervising contractors in the implementation of the networks.
  • Analyze computer- and network-related problems reported by end-users and Diagnose the most effective method to resolve the problem and implements the solution;
  • Assist in Maintaining and troubleshooting the FON Local Area Network (LAN), Wide Area Network (WAN), data communications and all peripheral equipment
  • Configuring and installing software and equipment in response to the demands of a complex network design.
  • Train end-users on the use and features of the various operating systems and applications on the various platforms.
  • Perform primary network system administration on network equipment as needed.
  • Ensure that the direct reports use established tracking system to log requests; monitor progress, track problem resolution and give report to the GM, Operations
  • Assist in Identifying patterns of failure, researches bug fixes and implements solutions; communicates with the supervisor regarding unresolved problems.
  • Assist in enforcing the organisation’s network security and installation procedures.
  • Assist in the training of all staff in the Regional offices on the Network systems.
  • Assist in ensuring compliance of regulatory issues
  • Assist in preparing operational and risk reports for management analysis.
  • Accountable for information security, assess the risk of confidential information being misused, create safeguards and maintain the information security program through regular testing.
  • Liaising with other departments to ensure optimum performance of the network
  • Any other duties as required by the Head of Engineering

Performance Measures and Targets:

  • Ensuring update reports in clear and simple manner.
  • Assist in ensuring timely preparation of annual departmental financial and technical performance reports.
  • Ensuring transparency in all Engineering & Operating systems
  • Systematic resolution of faults and client issues. This is measured by the turnaround time and accurate reporting
  • Good rapport with the 3rd party suppliers
  • Good relation with the clients
  • Good working relation and co-operation with staff members
  • Good rand regular reporting.
  • Ticket generation and closing

Role Reports:

  • Daily, Weekly & Monthly reports to the GM, Operations
  • Assist in making the Quarterly Reports to the CEO
  • Weekly, Monthly System checks and reporting to the Head of Engineering


  • Academic: Bachelor’s degree in Telecommunications or Electronic Engineering
  • Professional: Registration with Professional Engineers (ARB)
  • 5 years of experience as a Principle Engineer in a busy telecommunications organisation

Specialist knowledge required:

  • Knowledge of various Engineering Operating software
  • Knowledge of Programming and well versed with current IT solutions
  • Knowledge of Hardware and software systems
  • Knowledge of Networks, network administration and Installation
  • Knowledge of standard desktop application

Behavioral Competencies:

  • Communication and interpersonal skills
  • Attention to details and accuracy
  • Planning and Organizing skills
  • Analytical skills
  • Knowledge of industry changes in regards to issues affecting engineering
  • Ability to maintain confidential information

Tools/Facilities required:

  • Desktop computer/Laptop
  • Tools & Equipments

How to Apply

Applications should be sent to [email protected] Only shortlisted candidates shall be contacted.

N.B: Looking For A New Job? Find Your Next Job With Us. Click Here To Register Your CV. It’s Free.