Jobs In Kenya

Operation Analyst Job World Vision

World Vision is a Christian humanitarian, development and advocacy organisation devoted to improving the lives of children, families and their communities around the world. Our over 37,000 staff members working in nearly 100 countries are united through our ethos, mission and shared desire for all individuals, especially children, to overcome poverty, inequality and injustice.

Here’s where you come in:

Preferred position location: Nairobi, Kenya or Manila, Philippines. Other position locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

As the Operations Analyst, you will ensure that all business processes of the Technical Services Organisation (TSO) are carried out smoothly and efficiently so that technical specialists are deployed effectively on a timely basis for various service requests from the clients. The position monitors and reports on all TSO performance metrics.

You will also maintain the Global Technical Resource Network (GTRN) based on the service-level agreement with GTRN stakeholders. You will ensure all GTRN requests come to completion whether redirected or fulfilled reporting to wider TSO team.

Requirements include:

  • Bachelors degree in business administration or a related field.
  • Strong IT skills including database management.
  • Analytical skills.
  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

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