Front Office Assistant Job, Administration Jobs April,
The Nairobi Hospital, a leading health care institution in Eastern Africa has excellent career opportunities for individuals who possess a passion for excellence, strong work ethic, are results oriented and committed to continual improvement. The successful candidates will be team players with the ability to effectively add value to enabling good patient outcomes and shape best clinical and non-clinical practice.
NB: THE NAIROBI HOSPITAL DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING).
FRONT OFFICE ASSISTANTS
REF: TNH/HRD/FOA/04/2021 (CONTRACT TERMS)
Reporting to the Credit Controller, the successful candidate will be responsible for ensuring smooth flow of patient journey from admission to discharge.
Registration and Booking Management
Registration of patients in the Kranium System
Advance booking of patient in Clinics before the appointment date where applicable.
Ensuring services are rendered to bonafide corporate scheme beneficiaries.
Validating corporate patients ensuring correct documentation is given and properly filed and liaising with insurance companies regarding pre-authorization.
Integration of inpatient records, outpatient records and outpatient centres patient records.
Billing & Authorization
Billing of patient.
Receiving and receipt correctly funds as per the source document.
Processing patient admission liaising with the Nurse for bed allocation and admitting Doctor.
Seeking authorization for emergency admission.
Ensuring all claim forms are signed by the Doctor and attached to the invoices then forwarded to the Senior Cashier at the end of a shift.
Dropping funds receipted onto the drop-in safe, when applicable.
Banking all receipts with Chief Cashier.
Ensuring consistency on the customer care standards and telephone etiquette are maintained at all times.
Establishing accurate, honest and positive relationship with internal and external customer.
Any other duties that may be assigned from time to time.
Qualifications, Skills and Experience
CPA Part 2 or Diploma in Front Office Operations
At least one (1) year experience
Good working knowledge of Ms Excel.
Good interpersonal and Communication skills.
Excellent customer care skills.
Basic Life Support.
How to Apply
If your background, experience and competence match the above specifications, please send us your application (cover letter & CV/Resume) quoting the job reference number and to reach the undersigned not later than FRIDAY 30th APRIL 2021.
Candidates invited for interviews will be required to present both originals and clear copies (where applicable) of the following documents: