HR Officer Job, Current HR Jobs Kenya 2021, 

Overall Purpose of the Position: Support HR Service Delivery and partner with other business functions to achieve operational excellence and business growth.

Employee Services:

  • Establish and maintain employees services log
  • Coordinate staff transport
  • Process owner of all Employee Services-related processes and standard operating procedures and service level agreements (SLAs)
  • Track outstanding issues/queries and ensure that they are resolved satisfactorily within targeted time periods
  • Manage delivery of HR services according to agreed budget
  • Provide timely information to support core HR processes.

HR Services Management:

  • Ensure necessary support structures (systems and processes) are in place to carry out and deliver quality HR services
  • Monitor process flows for quality and efficiency, and identify areas for process improvement
  • Manage third party service vendors ensuring they meet agreed service levels and delivery within agreed cost, quality and time requirements.
  • Focus on customer service and satisfaction when addressing queries and requests from all stakeholders and employees
  • Keep abreast with latest HR practices and ensuring that these practices can be incorporated into the delivery model
  • Actively contribute to HR initiatives and projects by providing support to the overall HR function in continuous improvement initiatives.
  • HR Information System (Records Management and Time & Attendance):
  • Support use of HR Information System including inputting data onto the system, generating relevant reports, attending to queries, liaising with payroll to resolve queries etc
  • Independently process time and attendance data and resolve data discrepancies for payroll processing
  • Ensure the accuracy and integrity of the automated time and attendance reports for payroll processing
  • Review and verify employment records of new and current employees to ensure accurate determination and documentation of staff data in the system
  • Respond to inquiries from managers, employees, and other stakeholders on a variety of Human Resources questions, referring more complex questions to the appropriate resource.

Database Administration

  • Coordinate printing and issuing of staff IDs
  • Coordinate and ensure enrolment of new employees in HRIS

HR Analysis & Reporting

  • Prepare monthly HR reports with a detailed analysis to assist in management decisions
  • Support with HR metrics and analytics to support internal and business focused HR reporting.


  • At least a Bachelor’s Degree in Human Resource Management/ Business Management or an equivalent
  • Postgraduate qualification in HR/ CHRP or an equivalent
  • At least 3 years relevant working experience
  • IHRM Membership

How to Apply

Apply for the job here

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