Employee Relations Manager Jobs at Kenya Airways

Location: Nairobi,KE

Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying to 54 destinationsworldwide, 44 of which are in Africa and carries over four million passengers annually. The airline wasrecently voted the Leading Airline in Africa by passengers in the World Travel Awards. It has also been voted the Leading Airline in Africa – Business Class four years in a row.

Kenya Airways has a fleet of 36aircraft that are some of the youngest in Africa; this includes its flagship B787 Dreamliner aircraft. The onboardservice is renowned and the lie-flat business class seat on the wide-body aircraft is consistentlyvoted among the world’s top 10. Most recently it has scooped top awards at the Africa Investor (Ai)Tourism Investor Awards and was declared the Business Airline of the Year in Africa.

Kenya Airwaystakes pride in being at the forefront of connecting Africa to the World and the World to Africa through itshub at the new ultra-modern Terminal 1A at the Jomo Kenyatta International Airport in Nairobi. For moreinformation, please visit www.kenya-airways.com.

Brief Description

Research, develop, interpret and administer employee relations and welfare policies, processes and procedures to ensure promotion and maintenance of industrial harmony, fairness in the disciplinary processes and overall employee satisfaction.

HR Job Responsibilities

Disciplinary Issues

  • Provide guidance where needed in all communication relating to discipline for all staff in order to ensure clarity of communication and the capturing of the right offence.
  • Prepare briefs on all disciplinary cases in the event of appeal against disciplinary action.
  • Provide advice on grievance and disciplinary procedures to ensure that emerging issues are resolved amicably and speedily to maintain industrial harmony.
  • Write disciplinary summary report for the BLT in order to keep the business updated on the state of discipline in the company, handling of the disciplinary procedure and the speedy resolution of cases.

Employee, Industrial and Legal relations

  • Hold engagement sessions with staff to address any labour relations issues or work issues
  • Position is the link between management, union and staff and provides logistics for the same to ensure good industrial relations
  • Ensure timely preparation of briefs in cases involving both serving and ex staff so as to protect the company position.
  • Participate in CBA negotiations to protect company interests and enhance good industrial relations.
  • Provide advice and support to line managers on implementation of CBAs, staff rules and labor laws to maintain industrial harmony.
  • Arrange for witnesses and court attendance in cases involving employees or ex-employees against the Company

Employee Welfare

  • Develop, plan and implement staff welfare programs and initiatives in accordance with the company policies for purposes of enhancing positive employee relations climate that will improve productivity.
  • Plan and ensure company sports day is implemented successfully subject to budget.
  • Responsible for sourcing and managing the canteen provider in accordance with the public health cleanliness and safety standards.
  • To prepare, monitor and control Employee welfare budgets to ensure effective cost control.
  • Source for cost effective employee insurances and ensure speedy claim settlement.
  • Ensure implementation of long service awards and retirees awards in accordance with the HR Policy..
  • Training and refreshing managers and supervisors on the company disciplinary processes so as to ensure consistency and fairness in the said processes.

Qualifications for the HR Job

  • University degree in social sciences or equivalent
  • Diploma in HR
  • Labour laws Training
  • 8 years in employee relations, 4 of which should be in employee relations management


  • Strong communication skills
  • Excellent negotiation skills
  • Achievement orientation
  • Analytical Thinking
  • Concern for Order & Quality
  • Flexibility
  • Interpersonal Understanding
  • Self Confidence
  • Self Control
  • Teamwork and Cooperation

How to Apply

Apply here for the HR Jobs

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