Monitoring & Evaluation Learning Assistant Job, Current Accounting Jobs In Kenya,

POSITION: MONITORING & EVALUATION LEARNING ASSISTANT (L.A)

 Location: KU Unicity Mall, Along Thika Road.

Job Type: Fulltime

 Indepth Research Institute builds the capacity of people, processes, and systems for organizational success and growth as well as nurturing a thriving ecosystem. We do this through our four-line of services; Data Analytics, Strategy and Management Solutions; Training and Development; Digital Innovation, and Enterprise Systems as well as organizing Experiential Tours.

Job Summary

We need to meet increasing demand and maintain a high quality of our services, and the Learning Assistant will help us do it. The role-plays an important part in making sure we can respond to the changing development needs of the business. You will do this through a variety of activities including managing the smooth running of Monitoring & Evaluation Training programs, supporting bespoke development events, and assisting in the delivery of strategic consultancy projects among others.

Ultimately, a successful should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long run.  

Key responsibilities:

  • Serve as the lead point of contact for all Customer Account Management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Developing corporate sales proposals and pitches.
  • Building strong client relationships to maintain old business and acquire new customers
  • Formulate learning and development strategies by undertaking training needs analysis, review of organizational goals, and training funding opportunities;
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Consult with key internal and external stakeholders and participate in project planning and implementation of training programs to ensure alignment with contemporary industry standards and expectations;
  • Forecast and track performance of key account metrics (e.g. quarterly sales results and annual forecasts)
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Working with organizations (NGOS, Government, and Private) to coordinate design and delivery of specialized learning and development interventions and programmes to meet specific requirements or skill gaps
  • Ensuring learning and development materials/courseware are kept up to date and are reflective of the latest strategy, legislation, policies, technology and procedures
  • Collaborate with sales team to identify and grow opportunities within territory
  • Developing innovative and exciting new ways of meeting organizational learning and development needs
  • Flexing, adapting and amending learning and development interventions, without compromising quality, to ensure that they are supportive of the needs of the business
  • Constantly measure and evaluate the effectiveness of the training you deliver to continuously improve our offer and deliver our return on investment
  • Designing blended learning solutions.
  • Using digital tools to create flexible and innovative learning programmes
  • Monitoring how effectively learning has been transferred to our clients and offering post-training support when need be.
  • Other duties as assigned.

Qualifications and Experience

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Should have at least a Masters in M&E, Social Sciences, Public Health, Statistics, International Development, Project Management, Participatory Planning, Research, Health Information Management or any other relevant field/course
  • At least 2 to 3 years’ experience in designing, implementing and overseeing MEAL tasks with public and humanitarian organizations in the health, nutrition, WASH, MHPSS, FSL, and GBV sectors in any fast-paced company. (Preferably a corporate training & research company)
  • Hands-on experience in conducting research and evaluations including impact evaluation
  • Familiarly with MEAL requirements for all major donors such as USAID, BHA, OFDA, ECHO, EU, DfID, UN, etc.
  • Ability to design and lead surveys, situation analysis, multi-sectoral needs assessment, and rapid needs assessment (with the inputs of technical specialists).
  • Demonstrated experience-using technologies for MEAL, including mobile data collection tools (Kobo, Ona, ODK, CommCare, etc.) and mHealth platforms.
  • Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams
  • Eloquent and customer-oriented
  • Masterly of English, Excellent team building and clear interpersonal communications skills.
  • Proficiency in Database Management, Web-Based Programs and Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams
  • Cool-tempered with perseverance and ability to handle rejection
  • Experience in selling training programs and seminars/events
  • High-level understanding of computer technology
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Solid experience with Hub spot CRM software and MS Office (particularly MS Excel)
  • Ability to learn about products and services and describe/explain them to prospects
  • Experience with managing and supervising professional coaches preferred
  • Well-developed professional networks
  • Experience in adult learning, instructional design, training, and facilitation
  • Strong communication skills, including writing and public speaking.
  • Previous experience working in a consulting and project environment is highly desirable.
  • Flexibility and ability to travel; experience working or living overseas preferred.
  • Ability to work sensitively in multi-cultural environments and build effective working relations with clients and colleagues.
  • High level of competence in writing reports, analyses, proposals, or other technical communications
  • Strong planning, organization, strategic thinking, and problem-solving skills.
  • Experience in project management and supervision.
  • Ability to manage time and prioritize tasks, producing quality products within tight time constraints.
  • Problem-solving aptitude
  • Analytical mind and great business sense
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

How to Apply:

Your application should be sent to [email protected] to us on or before CoB Friday, 15th July 2022. Quote the JOB TITLE on the subject of your email.

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