Job Purpose

To provide policy advice and guidance on industrial and employee relations matters and maintaining industrial peace and harmony in New KCC


  • Development and implementation of industrial relations policy and strategy.
  • Providing strategic advice on staff relations and industrial relations strategies to management.
  • Advising management and line managers on employee relations matters, labour regulations, and emerging industrial relations trends.
  • Maintaining cordial relations and consulting widely with the KUCFAW, Federation of Kenya Employers, Industrial Court and the Ministry of Labour.
  • Disseminating employee related internal communication and monitoring feedback.
  • Advising management on the application of the industrial relations machinery and the disciplinary hand book regulations and;
  • Monitoring the industrial climate on threats to industrial harmony and smooth running of the business and advising management.
  • Coordinate employee discipline and disciplinary process among the locational committees and implement disciplinary policy accordingly.
  • Ensure compliance with good human resource practices, labour laws and good labour relations with the trade union.
  • Lead in the CBA negotiations and implementation and any trade disputes that may arise within the organisation.
  • Direct and coordinate different departments on compensation practices and organisational reward system.
  • Maintain positive relationship with bargaining unit representatives and keep KUCFAW informed of issues regarding their members and safety compliance.
  • Work with the unions and line Managers to resolve issues regarding operations, safety, discipline and grievances.
  • Create strong partnerships with line Managers to plan and implement various human resources and labor relations goals and objectives that are consistent with overall business and labor strategy and contracts.
  • Handle the investigation and disposition of grievances in a timely manner; advise on grievance processing and dealing with disciplinary matters for the best possible solution.
  • Interpret provisions of collective bargaining agreement; meets with bargaining unit representatives to discuss issues and attempt to arrive at a solution.
  • Deal with labor issues with the union to resolve questions and/or conflicts regarding contractual or other issues with a view of implementing ADA at all levels.
  • Analyze safety performance trends to assist in planning.
  • Recommend reward for positive behaviors and accomplishments.
  • Assist with disciplinary issues when needed.
  • Provide guidance on health safety and environment and ensure compliance to the relevant laws.
  • Implement staff welfare strategies and policies to ensure conducive working environment, staff commitment and motivation.
  • Providing counseling services to employees


  • Degree in Human Resource Management or related field
  • Master’s Degree in Human Resource Management or social sciences
  • Diploma in Human Resource Management
  • Full Member IHRM
  • Practicing License
  • Eight (8) years in industrial relations management


  • Proven competency in a front line management position
  • Demonstrate leadership and managerial capabilities
  • Excellent interaction and presentation skills
  • Excellent negotiation skills
  • Excellent knowledge of local and International Labour laws
  • Ability to listen objectively
  • Coaching and mentoring skills

How to Apply

If you meet the specified requirements, send ONLY a hard copy application with a daytime telephone number and a detailed CV, copies of certificates and contacts of at least 3 referees to:

The Managing Director

New Kenya Co-operative Creameries Ltd

P.O. Box 30131 – 00100


Please note that all applications MUST be sent through the above address NOT later than date specified.

‘New KCC is an equal opportunity Employer and persons with disability are encouraged to apply.”

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