Sales Supervisor Job, Current Sales & Marketing Job In Kenya,

Job Title: Sales Supervisor

Reporting to: Branch Manager

Industry: Retail

Location: Nairobi

Number of Positions (1 Position)

Salary: 30,000 – 33,000 + Commissions

 Job brief: We seek to hire a resourceful and competent sales supervisor to sell to Institutions, Hotels, Restaurants, Café’s and Catering Industry (HORECA). The sales supervisor should be aggressive, with ability to motivate a team to achieve targets. Your main role will be to acquire new business, manage the sales executives and manage client relationships by offering exemplary customer service.

Roles & Responsibilities

Sales Responsibilities

  • Achieve increase in number of HORECA accounts and brand visibility of company products
  • Monitor sales in the market to ensure targets and objectives are met
  • Ensure optimal availability of products over long and short term
  • Ensure Route to Market & Territory Management optimization by sales executives
  • Map potential clients along defined routes according to the Company’s segmentation of customer categories e.g., restaurants, education, medical, etc.
  • Develop sales targets pipeline and follow through on the pipeline achieving high rate of sales closing.
  • Prospect, develop, qualify and close new business with prospective clients.
  • Cold calling prospective clients.
  • Conduct calls and face-to-face meetings with customers daily.
  • Successful achievement of mutually set sales targets.
  • Establish, develop and maintain solid long-term trusting customer relationships by deploying innate inter-personal skills.
  • Build and maintain relationships with new and repeat customers.
  • Follow up with existing and potential customers to generate leads and referrals.
  • Interact and consult with customers to guide them through the different products.
  • Complete quotes, return email/voicemail, and other administrative functions including running credit applications and processing transaction paperwork.
  • Offer excellent customer experience both in person and through online engagements.
  • Address customer complaints quickly and efficiently.
  • Provide feedback to management from clients based on client interactions
  • Prepare weekly and monthly reports and other administrative reports required.
  • Maintain records of all sales leads and/or customer accounts.
  • Stay on top of market trends and current products in the market.

Supervision Responsibilities

  • Plan, organize, direct and control sales staff to meet objectives
  • Meet daily with sales staff to ensure execution and monitoring of the sales realization plans.
  • Counsel with each sales person to ensure achievement of sales targets and execution of the action plan for the day, week and month.
  • Provide coaching, advice, support and motivate the sales team
  • Monitor each sales person’s daily performance and ensure corrective action taken as appropriate
  • Maintain and provide sales data to management
  • Assist sales team to maximize their potential
  • Ensure achievement of the overall sales team sales targets
  • Foster a positive team culture

 Desired Skills and Qualifications

  • Minimum of a Diploma in Sales, Marketing or Business Administration
  • Proven experience in sales role B2B sales experience a definite advantage.
  • Minimum of 3 years sales role experience, preferably in B2B sales.
  • Excellent sales skills with proven track record of successfully meeting sales targets.
  • Good knowledge of relevant computer programs and telephone systems.
  • Strong time management skills and self-motivation skills.
  • Able to work under pressure and to meet strict deadlines under minimal supervision.
  • Ability to learn about products and describe/explain them to customers.
  • Excellent communication and inter-personal skills.
  • Good ability of both spoken and written English.
  • Cool-tempered and able to handle rejection without losing enthusiasm

How to Apply

Apply directly through Our Career Page or Email your CV to [email protected]

N.B. If you’re emailing us directly, remember to insert “Sales Supervisor” in the email subject line, for consideration latest by Monday 11th July 2022.

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