Retail Shop Attendant Job, Current Customer Service Jobs In Kenya 2022,

Title: Retail Shop Attendant

Reports to: Shop Manager

Industry:  Retail

Location: Westlands, Nairobi

NET Salary: KES 25,000

Job Brief: Our client deals with embroidery retail seeking to hire a customer-focused shop attendant who will be responsible for greeting customers and managing cash registers while also helping them find anything within the store that they need. 

Key Roles & Responsibilities;

  • Recommend and display items that match customer needs
  • Welcome and greet customers
  • Ensuring high levels of customer satisfaction through excellent sales service
  • Maintaining outstanding store condition and visual merchandising standards
  • Assist with the sales process by maintaining a fully stocked store
  • Identify customers’ needs and recommend suitable items that best satisfy their needs.
  • Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guild lines.
  • Ascertain customers’ needs and wants
  • Manage point-of-sale processes
  • Actively get involved in the receiving and arranging of new shipments
  • Keep up to date with product information.
  • Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
  • Addressing and resolving customers complaints in a professional manner.

Required Skills & Qualifications;

  • Diploma in sales, customer service, or related field.
  • 1-2 years of experience in retail shop attending.
  • Must possess outstanding communication skills
  • Proven working experience in retail sales
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Track record of over-achieving sales quota
  • Solid communication and interpersonal skills
  • Customer service focus
  • Friendly, helpful, confident and engaging personality
  • Basic administration skills

How to Apply

Apply directly through our careers page.

In case you experiencing difficulties apply through the option above, please

Email your cv to [email protected]

N.B If you’re emailing us directly, remember to insert in the email subject line, Retail Shop Attendant for consideration latest Tuesday 12th October 2022.

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