Front Office Executive Job Corporate Staffing

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Jobs In Kenya
Front Office Executive Job Corporate Staffing

Front Office Executive Job, Current Administration Jobs,

Title: Front Office Executive – Salon & Spa,

Industry: Beauty,

Location: Karen,

Gross Salary: 20k plus commissions,

Our client is a high-end salon and spa located in Karen. They seek to hire a highly efficient Front Office Executive who will be in charge of the day to day coordination of the clients and ensure a smooth running of the salon and spa.

Responsibilities

  • Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival.
  • Book and confirm appointments via phone and email
  • Process transactions (cash and credit cards) and issue receipts
  • Welcome walk-ins, answer questions about services and schedule appointments based on availability
  • Inform clients about new services and discounts
  • Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
  • Update client records with contact and billing details, appointments and services offered
  • Maintain a tidy reception area
  • Order and maintain supplies for salon, spa and barber shop
  • Respond to client’s enquiries through the social media platforms
  • Engage with customers actively seeking feedback about their service experience.
  • Ensure bookings by clients are assigned to the hair and beauty stylist fairly and do not overlap with staff schedule.

Click here to apply

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2021-01-06T16:32:25+03:00