Our client is a leading lifestyle Store in Uganda dealing in two subcategories: sportswear and a café.

They are seeking to hire a well experienced floor manager who will be tasked with coordinating the smooth day-to-day running of the lifestyle store.

Location: Uganda

Salary: 50K

Responsibilities

  • Assist customers in their shopping and making sure the best customer service is provided from all staff members
  • Supervise floor staff and ensure they are fulfilling their responsibilities to the highest standard   and maintain cleanliness of the store
  • Training staff: supervise the new employees and promote the company culture to staff members. Make sure that workers know how to run cash registers and handle simple customer complaints.
  • Improving sales: inform employees about specific sales techniques they might need to improve upon. With this information, come up with a game plan to increase sales.
  • Ensuring customer satisfaction:  creating a win-win situation where everyone is satisfied and customers have a good experience shopping in the store.
  • Monitoring stock levels: the floor manager will also be responsible for monitoring stock on the floor.
  • Handling staff problems: liaising between company manager and the floor staff to solve any issues that may arise.

Qualifications

  • Minimum of a Bachelor’s degree – preferably in a hospitality related field
  • Must have minimum 2 years’ experience working as a floor manager in a departmental store / café / clothing store
  • Competent user of the basic computer programs; such as Microsoft Word, Excel, PowerPoint
  • Excellent ability for planning, development and operations
  • Ability to create a team spirit
  • Excellent report writing skills, communication skills and problem-solving skills
  • Proven team leadership skills

How to Apply

Apply here for the Floor Manager Job

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