Write-Off Officers Job, Current Finance Jobs In Kenya,

About the job


Are you a go getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.


Job Purpose: The incumbent is responsible for the overall management of the Debt Recovery Unit and recovery of the bad and doubtful debts.

Key Responsibilities:

  • Demand and enforce repayment of the bad debts.
  • Negotiate for repayment with bad debtors during recovery enforcement process.
  • Monitor arrangements for payments from bad debtors.
  • Attending public auctions as Family Bank representatives.
  • Attend/appearing in court for hearings when required as the Bank’s representatives.
  • Liaison with lawyers in recovery matters.
  • Under the guidance of the Collection and Recoveries Manager, issue instructions to professional valuers to re-evaluate securities held in preparation of realization.
  • Liaise with auctioneers in the realization of securities and monitoring auctioning process to satisfactory conclusion.
  • Liaise with Legal Department recovery litigations and where legal interpretations are required.
  • Managing effective relationships with internal and external customers.
  • Ensure effective communication to internal and external customers in writing (correspondence), on phone or in person.
  • Check and verify the accuracy, completeness of the documents against the checklist provide according to product lines; KYC/AML compliance requirements.
  • Prepare, submit detailed and accurate reports from recovery assignments making actionable business-oriented recommendations to management.
  • Maintain a proper Debt Recovery documentation.
  • Ensuring compliance to regulations and the Bank’s policies and procedures.
  • Maintain the set budgets.
  • Evaluate cost/benefits, identify appropriate alternatives and make innovative initiatives to improve work efficiency.
  • Any other official duty that may be allocated by management from time to time.

The Person:

The ideal candidate must possess the following:


  • Holds a Bachelor’s Degree in Business, Accounts, Finance or related field.
  • Professional Credit or Debt recovery qualifications a plus.
  • Have a minimum of two (2) years practical experience with proven result oriented track record in recoveries.
  • Experience in banking & legal/Credit background is a plus.
  • Honest and with high integrity.

Key Competencies and Attributes:

  • Personality: A go-getter, good negotiator, enthusiastic, results oriented with excellent communication and social skills.
  • A forward planner with clear focus, mature, reliable, hardworking and able to work without supervision.
  • Sound knowledge of the Bank’s policies and procedures
  • Computer skills: adept in use of Ms Word, Excel, Access, PowerPoint, Internet and email.
  • Honest and with high integrity.
  • Results oriented with excellent communication and social skills.
  • A forward planner with clear focus, mature, reliable, hardworking and able to work without supervision

How to Apply

ALL applicants MUST apply online to the email; [email protected]; subject on the email; Write-Off Officer closing date is 28th November 2022. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.

“We are an equal opportunity Employer”

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