Assistant ICT Officer Job, IT Kenyan Job Vacancies,

Embu Water and Sanitation Company LTD, a public water utility company fully owned by the County Government of Embu and with a mandate to provide water and sanitation services in Embu County is seeking to recruit self-driven individuals for the positions: – Job Group 7

 Reference:Ewasco/Hr/2021(11) – Assistant ICT Officer (User Support) – Job 1 Positions (I Year Fixed Contract)


  • Log in user issues to ensure timely follow-up and resolve
  • Ensuring adequate support to users on desktop hardware, network printers, software, Windows Operating Systems and office telecom
  • Escalating user issues to the System Administrator when unable to
  • Supporting users in installation, un-installation and support of hardware and printers to
  • Maintaining a register of equipment as allocated to each user and carry out periodic inventories of the same.
  • Maintaining and updating hardware, software and other records for IT department, both physical and computerized
  • Assisting in conducting basic user training
  • Facilitating maintenance of software and maintenance as required.
  • Preparing and submitting timely reports and information for decision making
  • Continuous professional development to keep up with current industry
  • Any other duties as may be assigned


  • Bachelor’s degree in IT, Computer science or equivalent with 1 year experience or
  • Higher National Diploma in IT, Computer science or equivalent with 3 years’ experience at supervisory level or
  • Relevant Diploma with 5 years’ experience at supervisory level
  • Registered with a relevant Professional Body will be an added advantage
  • Compliance with Chapter six of the Constitution of Kenya

Key Skills

  • Communication and interpersonal relations
  • Analytical Skills.
  • Planning and organization
  • problem solving


  • Team work
  • High level of Integrity Patience and Professionalism
  • Time management
  • customer focus

How to Apply

Application packages in sealed envelopes which include a Cover Letter, updated CV and certified copies of certificates and testimonials should be delivered to: –

The Managing Director

Embu Water and Sanitation Company Limited EWASCO House,

Off Meru-Embu Road

P.O BOX 2142,60100



  • The positions are open ONLY to internal candidates already working in EWASCO on contracts, casuals and those whose contracts have expired in the last 1 month
  • The Vacancy number should be clearly marked on the left top corner of the outer envelope of the application package
  • Copies of all certificates should be CERTIFIED by the Issuing Institutions
  • Only shortlisted candidates will be contacted
  • Canvassing in any way will lead to automatic disqualification

CLOSING DATE: 13th August 2021, 17:00 Hours

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