Job Purpose (Job Summary)The role holder will also interact with cross functional teams and stakeholders for the pursuit and implementation of new initiatives.
Use research and analysis to find changes or opportunities in the market.
Maintain an understanding of external competitive digital developments and their impact on our business and innovation strategy;
Review trends and market disruptions; and search for emerging market opportunities.
Manage the idea management process by reviewing idea, liaising with idea generators and progressing ideas through the idea management process.
Organize and participate in internal and external innovation events.
Proactively seek out new opportunities for The Group to offer new products / services.
Watch the activity of our competition in Kenya as well as trends in the global financial industry then make recommendations on how The Group can improve customers’ experience.
Use data about our customers to determine trends and gaps in our offering and make recommendations on improvements.
Prepare and present proposals and business cases for new idea implementation to senior management/ Committee for feedback and recommendation Monitor progress of Idea Implementation, stakeholder management; prepare reports and communication for the same to ensure a successful roll out.
Play a key role in building and managing strategic alliances and business partners.
Stakeholder management to ensure the Bank’s strategic objectives relate to the digital agenda are met.
Move each new approved idea through the project phase in conjunction with all stakeholders in the innovation process to logical conclusion.
Ensure compliance with both internal and external regulatory requirements in the normal course of duty
Maintain confidentiality of the Innovation Ideas in line with the Bank’s Non-disclosure agreements and best practices as required
To safeguard and promote the bank’s image with the general public within the scope of duty.
Any other duty that may be assigned by the Supervisor
A Bachelor’s Degree in an accredited University
Product development experience
Masters in a Business related degree is an added advantage.
At least 3 years’ experience in Banking
Work Experience and Skills
Moderate to advanced skills in general computing
Adaptability and teamwork
Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong relationships.
Good communication skills
Excellent analytical, writing and presentation skills
Advanced Excel, PowerPoint and Word Skills
Innovative, Proactive and Creative competencies
Proven excellent planning, organization and execution skills.
Commercial and business skills
Knowledge of the Group’s products, services and policies required to undertake the role