Digital & Online Telesales Specialist Job Recruiter Kenya

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Digital & Online Telesales Specialist Job Recruiter Kenya

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Job title: Digital and Online Telesales Specialist

Industry: Telecommunications

Location: Nairobi

Salary: Competitive

 Our client is a paytelevision, streaming services and Internet service provider. They seek to hire a digital and online sales specialist whose main role is to make a large number of outbound calls (telesales) to reach its subscribers.


  • Make a large number of outbound calls to new and prospective clients.
  • Create and maintain leads and target lists for potential new customers over the phone(telesales)
  • Identify Sales blitz opportunities
  • Deliver the Sales targets via calls as defined in budget for the FY.
  • Own and drive individual product sales targets as set by the Head of Sales
  • Identify business opportunities to maximize sales, cross sell
  • Prospect leads and initiate contact with the leads
  • Ensure adequate follow up to generate business opportunities.
  • Provide continuous reporting on leads closed / sales achieved
  • Responsible for assigned queues and performance and developing plans to improve performance.
  • Supporting and leading continuous improvement projects and activity.
  • Identification of call trends, issues and improvement opportunities and appropriate planning/resolution or communication.
  • Regular feedback to Management regarding, Competition, Success with promotions/offers, and Product quality complaints/feedback from calls made.

Skills and Qualifications

  • Must Have a Bachelor’s degree in Business or related field of study.
  • 3-5 years working experience in sales experience with a retention target, preferably telesales
  • Innovative: Inclined to generate new and creative ideas and solutions.
  • Competitive: Likely to adopt a competitive attitude and extended personal and team resources to ensure the business is achieving better results compared to competitors.
  • Forward Thinking: Prefers to consider long-term goals and objective and may be inclined to adopt a strategic perspective.
  • Achieving: Enjoys working towards demanding and ambitious goals
  • Excellent communication and people skills

How to Apply

Please only send your CV quoting the job title in the email subject (Digital Sales Specialist) to before  25th November 2020.

Kindly indicate current/last salary on your CV. Only applicants meeting the criteria outlined above will be contacted.

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