Customer Relations Manager Job Alternate Doors

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Jobs In Kenya
Customer Relations Manager Job Alternate Doors

Customer Relations Manager Job, Current Customer Service Jobs,

Position: Customer Relations Manager

Location: Nairobi

Job Description

Our client a leading taxi company is currently looking to hire an Customer Relations Manager.

Responsibilities

  • Formulate and spearhead cutting edge ideas to enhance brand visibility/awareness & onboard new customers
  • Develop new business relationships & revenue streams
  • Oversee timely response to Requests F or Quotations and compilation of tenders
  • Develop and implement business development strategies & marketing campaigns
  • Identify opportunities for diversification and geographical expansion
  • Manage call center agents and ensure quality service delivery
  • Manage reservations team and account managers to ensure excellent customer service delivery
  • Any other duties as assigned by the supervisor

Qualifications

  • Bachelor’s degree in Marketing or Business administration with a bias in marketing, Public relations or any other business related field
  • Post graduate diploma in any business field
  • At least 3 years of supervisory experience
  • An eye for potential business opportunities & experienced in winning back lost business
  • Impeccable integrity & CRM Systems proficiency
  • Excellent interpersonal and communication skills
  • Effective people management and motivational skills

How to apply

Please send your CV to jobs@alternatedoors.co.ke

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2021-01-06T13:40:29+03:00