Title: Workshop Controller – Automotive Service Centre,
Gross Salary: Competitive,
Our client is an automotive service centre start up. They seek to hire an experienced and organised Workshop Controller who will be tasked with ensuring seamless service to clients while ensuring compliance to company service charter
Ensuring quality control in the workshop.
Ensure repair parts are correctly ordered.
Conduct audits on the workshop team’s work and general compliance.
Ensuring the correct health and safety standards/procedures.
Providing estimates for servicing and repairs and setting timescales
Accurately recording technician time and writing technical reports and recommendations.
Assisting technicians with technical challenges to identify solutions
Ensuring warranty standards are adhered to.
Liaising with other departments with regards to parts and any other queries as the workshop representative.
Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind.
Ensuring that all work complies with health and safety and manufacturer policy, as well as company standards.