Our client is a global leader in the production of automobiles and motorcycles. They seek to hire a Competent Administrative Assistant to handle Motorcycle Registration activities and coordinate the logistics involved in Transfers, dispatch and after sales service to clients.
Coordinating Motorcycle Logbook Registration activities and operations to ensure efficiency and compliance with company policies.
Ensure correct capturing of client details on the Logbooks and on NTSA/TIMS system.
Building business relationships with stakeholders and clients
Deliver excellent customer service to customers by obtaining business and personal information necessary for the Motorcycle registration process.
Identify situations outside of standard operating procedures and make recommendations for exceptions in accordance with laws, rules, regulations, policies, processes, and procedures, while safeguarding both customers and company interests.
Enlighten customers on the process flow including the taxes/fees involved.
Tracking the Log book registration process while providing timely update to the client on the progress.
Handling business enquiries while ensuring full disclosure to the client on the registration process.
Appropriately handle correspondence both mail and calls.
Schedule and arrange meetings with clients where necessary.
Act as the first point of contact for the business as necessary.