Client Service Executive Job, Customer Service Jobs 2021

Position: Client Service Executive

Location: Nairobi


  • Achievement of Sales Targets/Revenue Generation. 
  • Client Servicing- Work on timely revert on Briefs/Presentations & Proposals/Build relationships with the clients. 
  • Collection of all outstanding business within the applicable credit policy 
  • Tracking Advertisement campaigns of clients & accordingly design/pitch customized cinema campaign for the clients
  • Research clients’ products, services, plans, competitors and target markets
  • Plan and implement the best advertising solutions for the client
  • Ensure that projects are completed on time and within budget. Long hours are common, and advertising staff are expected to work flexibly to meet project deadlines.
  • Meeting clients to discuss strategy and report on progress
  • Responding to clients’ requests as they arise
  • Taking part in pitches for new contracts
  • Keeping records and handling invoices.
  • Updating status reports for clients, receiving creative changes from clients, relaying those changes to creative staff
  • Daily responsibilities involve maintaining and growing client relationships, and managing client expectation.


  • quick to absorb and analyse large amounts of information
  • enthusiastic, energetic and imaginative
  • approachable, outgoing and diplomatic
  • a clear communicator, in person and writing
  • able to present ideas with conviction
  • highly organised and flexible.

How to apply

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