Our client in the automotive industry is looking to recruit for a Category Brand Manager. The Category Brand Manager will be responsible for coordinating all the sales activity in the department and ensuring the set sales targets are met and meet customer expectations.
Set sales goals, track progress, and lead the team to achieve and exceed those quotas
Meet the set monthly and quarterly targets
Recruit, hire, train, and oversee a team of automotive salespeople
Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance
Forecast sales for upcoming months and quarters
Coordinate and lead all regular sales meetings with the sales staff
Maintain a strong focus on the satisfaction of all customers
Compile regular reports for dealership and management review
Chair sales meeting and report on discussions (targets/prospects)
Ensure the sales team is making follow-ups from website/social media enquiries within the set timelines
Ensure the sales team is making follow-ups from marketing activities
Ensure there is a monthly& quarterly sales prospecting plan
Ensure that the showroom and vehicles on display are clean and in order and that they adhere to category corporate identity.
Respond to customer complaints and ensure the highest levels of customer satisfaction.
Ensure a full range of category vehicles are displayed in the showroom.
Ensure all point of sale materials are available to the customers
Keeps up to date on category products and competitor products.
Coordinates and makes orders to ensure optimum stock availability
Ensure sales team staff adhere to sales policy and set procedures
Ensure that all sales executives are knowledgeable about competitor products
Monitor and ensure vehicle demos and test drives and ensure evaluation forms are filled
Evaluates key metrics for each Sales Executive (e.g. ratio of Demonstration Drives to Walk-ins, number of Demonstration Drives per Sales Executive)
Any other duties assigned to from your supervisor from time to time.
Bachelor’s degree in Sales or related field
Diploma in sales is an added advantage
Proven work experience as a Sales Manager with over five (years) experience
Strong stakeholder management and ability to communicate with all levels of the business
Excellent communication and leadership skills with proven ability to manage and develop employees
Proven knowledge of effective sales strategies and best practices
Substantial track record of exceeding sales quotas and goals