Restaurant- Team Leader Job, Kenyan Hotel Jobs In Kenya,

INDUSTRY: HOSPITALITY

JOB LOCATION: NAIROBI

SALARY: KSHs 25,000.00

Duties & Responsibilities

  • To ensure that the customer promise is delivered and that customers are satisfied within the framework of financial targets set.
  • The manager must check that enough staff is available in the hotel departments
  • Look after the customer’s complaints and suggestions and escalate them
  • To ensure that guests receive high quality services
  • To ensure that the applicable regulations are complied with
  • Ensure orders for food, equipment, and supplies are placed
  • Ensure the maintenance and repair of the restaurant’s equipment
  • Tracking and Managing Inventory to Control Food Costs
  • Controlling Labor Costs by reducing employee turnover
  • Restaurant Cost Control through proper utilization of supplies
  • Ensure compliance with all requirements
  • Coordinate all departments for smooth running of the restaurant

Qualifications

  • Degree/ Diploma in Hotel Management/ Hospitality
  • 5 years’ experience in a busy hotel/Restaurant as a Supervisor or Team leader
  • Team management, leadership & team player
  • Effective management: delivering profits to the hotel
  • Adaptability: coping with the diversity of customers and their needs
  • Thorough and initiative
  • Great Communication Skills
  • Prompt Decision Making
  • Team Management
  • Conflict Resolution

How to Apply

  • If you meet the above qualifications, skills and experience send CV to [email protected] quoting the job title as the subject line.
  • Interviews will be conducted on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.
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