Key Accounts Manager – Sales, LatestSales & Marketing Jobs In Kenya

Location: Nairobi

Salary: 200k full time                                                                                                                                    

Duties & Responsibilities

  • Develop, review and implement company policies, procedures and practices that support attainment of company goals and objectives in respect of sales and distribution of products
  • Developing a solid and trusting relationship between major key clients and company
  • Resolving key client issues and complaints
  • Developing a complete understanding of key account needs
  • Anticipating key account changes and improvements
  • Managing communications between key clients and internal teams
  • Managing account team assigned to each client
  • Strategic planning to improve client results
  • Negotiating contracts with the client and establishing a timeline of performance
  • Establishing and overseeing internal budgets with the company and external budgets with the client
  • Working to achieve set targets by getting constant supplies to the Key Accounts
  • Collaborating with the sales team to maximize profit by up-selling or cross-selling
  • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
  • Meeting all client needs and deliverables according to proposed timelines
  • Analyzing client data to provide customer relationship management
  • Expanding relationships and bringing in new clients

Key Area Results 

  • Ensuring timely and accurate information is passed to the various user departments concerning products demand and supply.
  • Developing, and maintaining new market outlets;
  • Should be self-driven, ambitious, analytical, fast learner.
  • Should possess leadership qualities and yet be a team player as well.
  • Good interpersonal and communication skills.
  • Uplifting and merchandising for existing retailers;
  • Product promotions and exhibitions;
  • Territory development and sustainability
  • Debt collection from clients.


  • Bachelor’s Degree / Diploma in Business Management, Sales and Marketing or equivalent.
  • At least 8 years of relevant experience in a busy manufacturing company as a Key Accounts Manager
  • Good communication and reporting skills, good negotiation skills, self-driven and result
  • Integrity is a key element for this position.

How to Apply

Qualified candidates are encouraged to send CVs quoting relevant skills and experience to [email protected]

Interviews will be conducted on a rolling basis until the position is filled

Only the shortlisted candidates will be contacted


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