Learning and Development Coordinator Job, Teaching Jobs 2021

Role title: Learning and Development Coordinator

Location: Nairobi

Job Description

Your role will entail adopting a strategic approach to training, assessing the skills, knowledge and competencies within the company. Determining how to sustain and further develop these with the aim of supporting employee performance, growth and ensuring retention. The emphasis is on soft and managerial skills content. 

You will be instrumental in supporting adoption of changes across the company through coordinating regular refresher training activities with the respective functional teams with a focus on peer-to-peer learning. Ultimately, support the company to continuously evolve.

This is a mid-level role where the successful hire will be based in the Nairobi office with regular travel across the branches, reporting to the Head of HR.


  • Identify training and development needs within the company through job analysis, performance reviews and regular consultation with both the field teams as well as HR and other experts;
  • Design and expand training and development activities based on the needs of the company and the individuals at various levels from field officers to back office staff;
  • Coordinate both physical and virtual training events, pulling in content experts and specialists from within the company, as well as developing original training content. A clear emphasis here is on peer-to-peer learning;
  • Create, build and maintain an internal knowledge centre/depository containing up to date guides, illustrations or video material that can be used and reused for any training purposes;
  • Take charge of the coordination of an internal leadership development program for field staff ensuring activities and assignments are completed on time;
  • Encourage the knowledge flows between geographically distant entities, both within Kenya and Uganda;
  • Help line managers and trainers solve specific training problems, either on a one-on-one basis or in groups;
  • Consider the costs of training activities and keep within budgets, as well as plan and assess the ‘return on investment’ of all learning and development activities;
  • Monitor and review the progress of new staff through surveys and discussions with managers;
  • Devise individual learning plans, monitor their implementation and overall effectiveness;
  • Evaluate and enhance the delivery of training and development programs in a structured and routine manner in order to adapt to changes occurring in the work environment;
  • Ensure that statutory training requirements are met;
  • Research new technologies and methodologies in workplace learning to inform continuous improvement of in-house training programs and learning activities.

Our culture – We are the right organization for you if:

  • You believe in the potential of rural communities to improve their family’s lives and are eager to ensure everyone has an equal part in Kenya’s development. We put the client at the center of all our decisions and actions.
  • You enjoy the thrill of start-up life, where we fail and learn from it, where things change fast, and every day brings new challenges. We are a small team working tirelessly to achieve something that has not been done before!
  • You are excited about working in a multi-cultural environment, where we have open communication channels, are transparent about challenges and mistakes, learn from each other and respect and leverage our diversity to make the business work.
  • You want your ideas to be heard and participate in business strategy: Our team is collaborative and supportive. We listen to insights from the field, because we know that otherwise we can’t succeed.


  • You are passionate about rural development and making a difference for the less well-off;
  • You have at least 2 years’ demonstrable experience in a similar role specifically designing and evaluating learning and development programs;
  • You are passionate about getting the best out of people through leveraging their potential and talents;
  • You have good working knowledge of best practices in facilitation, adult learning and creatively designing appropriate training activities;
  • Bachelor’s Degree in Education, Commerce, Business Management, or any other relevant field;
  • Candidates with previous experience working with field teams based in rural areas are preferred;
  • You possess professional certification in training and/or learning and development;
  • You are analytical, detail-oriented and enjoy identifying patterns and trends to reveal actionable insights to inform learning and development across the company;
  • You are excellent at communicating and collaborating with people at different levels across the company;
  • You have experience in project management and ability to work within budgets;
  • You have excellent organisational skills;
  • You are willing to travel across the branches to get first-hand insights into the roles by engaging with staff, clients and any other relevant parties.

How to apply

Click here to apply

  • Monthly remuneration dependent on experience;
  • Applications will be reviewed on a rolling basis until the position is filled;
  • Only shortlisted candidates will be contacted;
  • Please submit your application documents ( i.e. CV, application letter and assignment responses) in PDF format saved under your name.

NB: Bidhaa Sasa does not charge any fees for recruitment.

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