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Marc Andreessen, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world.” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peek behind the code and you will find brilliant engineers pushing the boundaries of what is possible.
Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020.
That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from emerging markets and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures.
And we are just getting started.
All of our people live and breathe our E.P.I.C values:
About the Role
As Andela evolves into a marketplace for global talent, the Technical Delivery organization also evolves its model for delivering high quality software engineering services for our Clients.
Our core delivery model is embedded teams of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes and protocols necessary to scale with our Clients. To ensure success, you’re focused on embedded delivery management, performance management, and delivery health & reporting. This success enablement can span post-sale technical clarity, onboarding risk management, ownership of ongoing delivery objectives, relationship building with Engineering Managers, capturing team’s impact, and mitigating churn by managing team’s performance, pulse-check and knowledge transfer. You always have an eye on how to ensure stability in delivery through a period of high change. You drive value for Partners/Engineers with your core competencies, creatively adapt to changing needs across industries, and amiably collaborate with stakeholders to create value propositions – in service to engineering magic of what Andela does.
We are thus seeking seasoned Technical Delivery Managers who are passionate about building the next generation of technology leaders in Africa and know what it takes to lead Engineering teams to successfully deliver for Clients. As the Technical Delivery Manager of Client Experience, you will collaborate with multiple stakeholder groups in Client Success, Client Support, Account Management, HR Business Partners and across Andela, to create a cohesive, integrated approach that enables delivery. You will create value by managing Engineers’ performance to fulfill Clients’ technical requirements. You’ll identify Client’s engineering gaps and partner to drive solutions that establish Andela teams as their most dependable delivery centers.
You are constantly asking yourself:
You are eager for the challenge of providing exceptional engineering services. You have a high EQ and a strong moral compass in everything you do.
How to Apply