Project Manager Job, Current Job Vacancies In Kenya,

We are a fast-growing startup building Africa’s largest impact data labeling workforce by empowering underserved communities to join the digital economy and break the cycle of poverty.

We’re hiring a Project Manager to lead our growing team! Our ideal candidate has incredible attention to detail, strong critical thinking skills, and thrives in ambiguity. You will play a critical role in our growth path to 15,000 workers in 5 years.

Responsibilities:

  • Manage overall performance and governance of the Statements of Work 
  • Manage the day-to-day operations in accordance with the requirements and SLAs set out in this SOW
  • Prompt identification and resolution of service delivery issues including implementation of preventative measures
  • Flag and escalate business risks timely to the client
  • Transition management during the setup phases or expansion phases
  • Establish the vendor infrastructure necessary to perform the services, including all technology, financial, human resources, security, facilities, and communication resources.
  • Install all Service delivery processes and Service Level reporting mechanisms
  • Provide exceptional  mentorship and career development to your team to achieve low attrition levels and high employee engagement
  • Drive operations teams to deliver continuous improvement and productivity/quality gains

Requirements:

  • Dynamic leader with experience managing large teams across multiple sites in a fast-paced environment 
  • Stellar attention to detail 
  • Excellent communication and feedback skills
  • Reporting and analysis skills
  • Conflict prevention and resolution skills
  • 4+ years of experience in operations, preferably in the technology industry
  • 2+ years of people management experience, including managing leaders, and a strong desire to develop team members
  • Bachelor’s degree, or equivalent

Department Delivery Locations Nairobi

How to Apply

Click Here to Apply

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